Careers/Application Support Engineer

Application Support Engineer

Job Type: Contract (12 Months)Job Location: Bangsar South

Job Responsibilities:

  • Provide daily operation and maintenance support for business applications.
  • Handle user incidents, service requests, and technical inquiries.
  • Conduct problem analysis and coordinate issue resolution with development teams.
  • Maintain documentation for configuration, troubleshooting guides, and knowledge base.
  • Monitor system availability and performance and ensure business continuity.

Job Requirements:

  • Bachelor’s Degree in Information Management / Computer Science or related.
  • 1 to 3 years of experience in application support / system maintenance.
  • Basic knowledge in Java, SQL, Oracle, and database management.
  • Familiar with incident / change / problem management process.
  • Strong communication and team collaboration skills.
  • English is required; Mandarin is a plus.
Job Type: Contract (12 Months)Job Location: Bangsar South

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This role is intended for Malaysian citizens, permanent residents, or anyone living in Malaysia with the right to work.

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