Product Manager – Agent Solutions (Senior Level)

About Us

Join a dynamic and high-potential startup with a vision to revolutionize agent-focused solutions. We believe in empowering talent and fostering innovation to create impactful, technology-driven products.

About the Role

We are looking for a passionate and tech-savvy Product Manager to lead the charge in developing and managing our agent-centric technology solutions. If you thrive in a fast-paced, collaborative environment and enjoy creating impactful products, this role is perfect for you.

Key Responsibilities

1. Product Strategy & Vision

• Develop and drive the product vision and roadmap for agent-focused solutions aligned with the company’s business goals.
• Analyze market trends, identify customer needs, and leverage emerging technologies to create innovative solutions.

2. Solution Development

• Oversee the design, development, and management of end-to-end agent solutions that enhance customer experience and operational efficiency.
• Collaborate with cross-functional teams—engineering, design, sales, marketing, and customer success—to deliver high-quality products on time.

3. Stakeholder Collaboration

• Collect and prioritize product requirements from internal and external stakeholders.
• Clearly articulate product vision, updates, and roadmaps to all stakeholders.

4. Technical Collaboration

• Work closely with technical teams to ensure seamless implementation of features and functionalities.
• Use your basic technical knowledge to bridge communication between technical and non-technical stakeholders.

5. Performance Measurement

• Define and monitor key performance indicators (KPIs) and success metrics for agent solutions.
• Leverage user feedback and analytics to continuously improve product performance and user satisfaction.

Qualifications

Experience:

• 5+ years of experience as a Product Manager, preferably in agent solutions, customer-focused products, or related domains.
• Prior experience in startups or technology-driven environments is an advantage.

Technical Knowledge:

• Basic understanding of APIs, system integrations, and software development processes.
• Comfortable collaborating with technical teams and understanding product development cycles.

Skills:

• Exceptional problem-solving and analytical skills.
• Strong communication and stakeholder management abilities.
• Proven track record of managing multiple projects in a fast-paced environment.

Education:

• Bachelor’s degree in Business, Computer Science, or related fields (or equivalent professional experience).

Why Join Us?

• Be part of a high-growth startup with an exciting future.
• Work on cutting-edge solutions that impact agents and their customers.
• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.

Location: Subang Jaya, Selangor (One City Mall)