Cybersecurity Team Leader

Position name: Lead Cybersecurity Engineer – Managed Security Services
Location: KL/Selangor, Malaysia
Industry: Cybersecurity / Managed Security Services (MSS)

Role Overview

We’re looking for a high-impact technical leader to lead a new local Managed Security Engineering (MSE) team, supporting enterprise clients across complex cybersecurity environments.

This role blends deep technical expertise with people leadership. You’ll be the key escalation point, own architectural decisions, and drive delivery excellence through automation, proactive engineering, and team development.

Key Responsibilities

1. Lead troubleshooting, incident response, and root cause analysis across Microsoft and cloud-based security environments.
2. Provide hands-on escalation support for Active Directory, EntraID, Microsoft Defender XDR, and Purview.
3. Architect and enhance IAM, endpoint security, and data protection capabilities for clients.
4. Drive platform reliability, automation, and standardization across security operations.
5. Mentor and coach engineers (L1.5 to L3) to elevate team capability and maturity.
6. Ensure services meet SLAs, compliance, and audit expectations.
7. Act as a trusted advisor to clients, guiding their security transformation journey.
8. Collaborate with cross-functional teams to improve efficiency and service quality.

Qualifications & Experience

1. Minimum 6 years of technical experience in cybersecurity or IT operations
2. Minimum 2 years in a senior or lead capacity (mentoring, managing, or architecting)
3. Hands-on experience across Microsoft security & identity platforms
4. Certifications: SC-series, AZ-series, or equivalent (preferred)
5. Familiarity with ITIL framework and managed services environments

Tech Stack / Focus Areas

SLA monitoring, escalation handling, technical delivery.

Identity & Access Management:

Active Directory (Users, Federation, PKI, DNS)

EntraID, Entra Connect, Conditional Access, MFA, SSO

Microsoft Identity Manager

Microsoft Security:

Defender for Endpoint, Office 365, Identity, Cloud Apps, Vulnerability Management

Microsoft Purview: DLP, Insider Risk, Info Protection, Privileged Access

Email & Cloud Security:

O365 Mail, EOP, DKIM, DMARC, SPF, ASR, PUA

Architecture & Automation:

Azure security architecture

Process automation, DevOps practices

Leadership & Delivery:

Coaching, performance management