Home / Services / Managed IT Support

One engineer
who keeps
things running.

Not a faceless service desk. We place a dedicated IT or cloud engineer who owns your day-to-day infra — so your team stops firefighting and stays focused on the product.

IT support engineer at work
01 / What they handleCommon tools in this space

The tools
engineers bring.

These are the tools and technologies engineers we place typically work with. Every engagement is different — tell us your stack and we’ll match accordingly.

Cloud basics
  • AWS / GCP setup
  • EC2 / S3 / RDS
  • Basic networking
  • DNS & domains
  • SSL certificates
  • Cost monitoring
Monitoring
  • CloudWatch
  • UptimeRobot
  • Basic alerting
  • Log review
  • Disk & CPU checks
  • Uptime reporting
Support
  • Helpdesk tickets
  • User access mgmt
  • Software installs
  • Backup checks
  • Vendor liaison
  • Basic incident response
Maintenance
  • OS patching
  • Dependency updates
  • Scheduled restarts
  • Storage cleanup
  • Documentation
  • Handover runbooks
02 / How it worksHow we engage

Managed support,
delivered via staff aug.

A
Ongoing
Full-time placement

Dedicated IT engineer

One engineer placed with you full-time. They learn your stack, own your infra tasks, and become your go-to IT person — without the overhead of a permanent hire.

Best for
Startups and SMEs with no internal IT headcount.
B
4–8 wks
Time-boxed setup

Infra handover project

A short engagement to set up, document, and hand over a clean infra baseline. Cloud environment, backups, monitoring alerts, and a runbook your team can follow.

Best for
Teams spinning up a new product or migrating off legacy hosting.
C
Be upfront with us

Not the right fit?

We're early in this space and we'll tell you honestly if your requirements are beyond what we can deliver today. We'd rather refer you out than overpromise.

Best for
Complex enterprise ops, 24/7 NOC, compliance audits (SOC 2 / ISO 27001).
05 / Talk to usStart a project

Tell us what you need. We'll tell you if we can do it.

Book consult →