Role Description
Streamline workflows and drive transformation with smart process improvements.
Responsibilities
- Analyze current business processes and workflows to identify gaps, inefficiencies, and opportunities for
improvement. - Design and implement process improvements using Lean, Six Sigma, or other process frameworks.
- Develop Standard Operating Procedures (SOPs), process flow diagrams, and documentation for business
continuity. - Facilitate cross-functional workshops and stakeholder meetings to gather requirements and align goals.
- Monitor, evaluate, and report on the performance of implemented process improvements.
- Support process digitization and automation initiatives (ex: RPA, ERP enhancements).
- Ensure alignment with compliance, quality, and regulatory standards (ex: ISO, internal audit).
- Collaborate with IT, operations, and business users to drive process transformation projects.
Requirements
- Bachelor’s Degree in Business Administration, Industrial Engineering, IT, or related fields.
- Minimum 2 – 5 years of working experience in business process engineering or improvement roles.
- Experience in a local corporate environment or GLC is an advantage.
- Proficiency in process mapping tools (ex: MS Visio, Lucidchart, Bizagi).
- Knowledge of Business Process Modeling Notation (BPMN), Lean, Six Sigma, or Kaizen methodologies.
- Excellent skills in Microsoft Office (Excel, PowerPoint, Word); experience with ERP systems is a plus.
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work independently and manage multiple projects.
